VoIP Services
VoiP is a technology that allows you to make calls over an IP network – like the internet, using your broadband connection.
Maximise your broadband connection and make free internet calls to UK landlines with reduced rate calls to UK mobiles with VoIP.
With a telephone adaptor or router, you can carry on using your existing phone, or you can use a headset, microphone or speakers to make calls with your computer. You can make calls to mobile phones, landlines, faxs or other VoIP lines and you’ll receive them just as you would through a fixed line.
VoIP could radically change the way your business communicates:
Adding VoIP lines could be easier and cheaper than putting in new fixed lines, and when you set up VoIP there’s no need to get existing lines removed or rewired, its simply a matter of installing the software and attaching the headset or telephone adaptor you need.
Call features like Answer Phone, Call Waiting, Call Forwarding and Call Barrring can be accessed easily from your computer or dedicated VoIP handsets (available from Locall.Net.
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frequently asked questions
- Avoid buying an expensive phone system
- Have phone extensions in multiple locations
- Call between remote offices without cost
- Have inbound numbers in different area codes - be local in to your customers from a single office
- Have a flexible voicemail system
- Have unlimited capacity for calls
- Ring different phones in your office at different times of day
Yes - On a broadband connection with 256k upstream, you can get 3 to 4 concurrent calls. When using our service in a busy office of up to 10 people, customers typically dedicate one broadband service to their phone provision.
Yes - Please contact us with the number and we will be happy to advise you. If your number is not in the list, we can provide you with a new number in your area to which you could redirect your existing number. You can use your existing number as your caller ID to be displayed when making outgoing calls.
Yes - Once the number is ported to a voip operator like us, it can be used anywhere there is an internet connection.
No, we provide a regular UK land line phone number, or you use your ported number, so people pay the same to call you.
Yes, that's right.
We do not recommend putting fax machines on VoIP lines and would suggest putting it on the PSTN line which hosts your ADSL and/or use our Fax2Email and Email2Fax services.
No - Your ordinary phone doesn't need a separate power connection, but as VoIP relies on your internet connection, if your broadband router has no power, your phone won't work either.
You can phone most phone numbers, apart from premium numbers. The big exception is the emergency services. You can't call 999 on a VoIP phone at present, so in an emergency you would need to also have a mobile or landline.
It depends on how many calls you expect to have at anyone time and whether you want DDI in which case it's one per person. A single number gives you one inbound and one outbound call. More lines can be provided.
Yes. You just pay the cost of diverting (which is a standard outgoing call).